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Welcome to CellularMall!

Delivery and Shipping
 

Delivered to you

CellularMall.co.za’s delivery policy is straightforward and simple! All orders over R250, delivered within the Republic of South Africa, are shipped free of charge to your door by our courier. Any orders under R249 incur a delivery charge of R75. If you require delivery outside of South Africa, please email us first so we may quote you on delivery charges to your destination.

Our deliveries are handled by our professional courier partners, RAM Hand-to-Hand Couriers.
 

Delivery lead times

If your order is received before 12pm, it will be dispatched from our warehouse on that same day. Orders after 12pm will be dispatched, at the very latest, by the next day. Orders received on a Friday after 12pm and over the weekend will only be dispatched on the Monday. 

Orders will only be dispatched by us once full payment has been received and reflects in CellularMall.co.za’s bank account.

Once dispatched, your goods will be delivered to you within the following time frames:

Major Centers

Within 48 hours

Regional/Outlying Areas

Within 72 hours

 

You will receive a notification from us once your goods have been dispatched – keep a look out for the email in your inbox! It will contain your waybill reference number to help you track your order!
 

Tracking your order

Your order can be tracked on our courier’s website, www.ram.co.za. Simply type in your CellularMall order number in the Track & Trace section and voila! You can track exactly where you parcel is lying!

Alternatively, get in touch with our sales department, either by emailing info@cellularmall.co.za or contacting us on +27 11 466 3771 and we’ll do our best to assist you.

If your parcel goes missing, or the contents are damaged, we will replace the items at no cost to you. Please refer to our T&C’s for more information. Please note that we will need to wait 15 working days before being able to replace or refund lost items that don’t come up on a trace.
 

Collected by you

If you would prefer to come fetch your order, please ensure you select the collection option when checking out! Once your order has been processed, and is ready for collection, we will send you a collection notification.

You can collect your order from:

Unit 1, 17 Indianapolis Street

Kyalami Business Park

Kyalami

Midrand

Johannesburg

Remember that all orders will only be available for collection during our operating hours, 08h30 – 16h00, Monday to Friday.

 

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